SGR Shuttle Mombasa contact number: get in touch before or after your train

One team, one number, all twelve coastal destinations covered.

Whether you're booking from Nairobi before boarding, calling from Miritini arrivals because you can't spot your driver, or coordinating a group transfer from the coast back to the SGR terminus, the fastest way to reach us is WhatsApp. We're also on the phone seven days a week including public holidays.

Booking and contact by destination

There's one central number for all destinations. The table below shows the recommended way to book or reach us depending on where you're headed, since some routes need a bit more lead time than others.

If you've arrived at Miritini and can't find your driver

Your booking confirmation includes your driver's direct phone number. That's the first call to make. If for any reason that doesn't connect, call or WhatsApp the main number above and someone will locate your driver or arrange an immediate replacement. This rarely happens but it's good to know.

The SGR Shuttle Mombasa meeting point is at the arrivals gate, ground level, to the right as you exit the terminal building. Look for the sign with your name. If the crowd is thick on a busy morning, move past the first wave of people to the marked shuttle area and you'll find your driver there.

Corporate accounts and large groups

If you're coordinating regular transfers for staff, hotel guests, or tour groups using the SGR, we run corporate accounts with consolidated invoicing and priority booking. Vehicle options go up to 7, 10, 11, 16, 22, and 28 seaters for larger groups, bookable on request. Email or WhatsApp with the group size, frequency, and destinations and we'll put together a quote.

Frequently asked questions: SGR Shuttle Mombasa contacts

• What is the SGR Shuttle Mombasa contact number?

  You can reach us on +254 702 826 004 by phone or WhatsApp, seven days a week from 05:00 to 23:00. WhatsApp is the fastest for booking and quick questions. Phone works well for same-day or last-minute requests.

• What is the SGR shuttle Mtwapa contact number?

  The same number covers all destinations including Mtwapa: +254 702 826 004. There's no separate Mtwapa line. One contact, all twelve coastal routes.

• How do I contact SGR transfer Malindi?

  Call or WhatsApp +254 702 826 004. For the Malindi route especially, booking a day or more ahead is worth it since it's the longest transfer in our network at 105 km and driver availability is tighter than on the shorter north coast routes.

• How do I contact SGR transfer Watamu?

  Same number: +254 702 826 004. WhatsApp preferred. Let us know your train, your dive gear situation if relevant, and your accommodation name in Watamu so the driver knows exactly where to bring you.

• Can I book by WhatsApp instead of online?

  Yes, WhatsApp is one of the main ways people book with us. Send your train number, arrival time, destination, and number of passengers and we'll confirm your driver details by return message.

• What if I can't find my driver at Miritini?

  Your booking confirmation includes your driver's direct number. Call them first. If that doesn't connect, reach the main line immediately and we'll sort it. The meeting point is at the arrivals gate to the right as you exit, marked with signs.